> For the complete documentation index, see [llms.txt](https://docs.roadmap.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roadmap.so/reviews/storefront-and-display/customise-review-widget-design.md).

# Customise review widget design

This page explains how to customise the design of your review widget using the in-app **Review Form** editor — including layout choices, section visibility, ordering, and the content shown to shoppers.

{% hint style="info" %}
Want your review widgets to match the rest of your Roadmap blocks in one action? The [Universal Styler](/getting-started/how-the-universal-styler-works.md) applies your brand colors, border radius, and typography across every Roadmap block at once, including the **Reviews PDP Block** and **Reviews Form**. Use this page for the review-specific layout and content settings on top of that base.
{% endhint %}

<figure><img src="https://content.gitbook.com/content/J8asLD4FVCFagK40xEr4/blobs/wqwsPfUqCZ3yuoOZwV4I/Screenshot_2026%2003%2006_at_10.08.01_PM.png" alt=""><figcaption></figcaption></figure>

### Open the review widget editor

Go to Review Form

* In your admin, open **Review Form**. At the top, choose whether you’re editing **Product Reviews** or **Store Reviews**.

Use the live preview

* Use the preview on the right (e.g., **Share your thoughts**, **Rate your experience**, **Add a headline**, **Write a review**) to see design changes as you make them.

Save your changes

* Click **Save** in the top-right of the page to apply your updates. Some settings affect only **Product Reviews** or only **Store Reviews**. Always confirm the correct tab is selected before you save.\\

### Choose a layout (Block vs Columns)

You can switch the overall widget layout using **Edit Layout**. This changes how the review summary, image (optional), and review list are arranged on the page.

* Click **Edit Layout**.
* Choose a layout card such as **Block** or **Columns**, then click **Use This Layout** on the option you want.
* In the layout modal, click **Save**.

![Edit Layout modal with Block and Columns layout options and Save button](https://content.gitbook.com/content/J8asLD4FVCFagK40xEr4/blobs/iL2JsTVTpSPuQkkXruSz/Screenshot_2026%2003%2006_at_10.08.21_PM.png)

If you want a more editorial look (large image alongside reviews), **Columns** is usually the best starting point.

### Customise what appears (and in what order)

After you’ve chosen a layout, use **Layout Settings** to show/hide sections, reorder them, and configure what content appears inside each section.

### Reorder sections

* In **Layout Settings**, drag sections using the **drag handle** (the dotted/grip icon) next to a section title (for example: **Review Stats & Form**, **Image**, **Reviews List & Filters**).
* Drag to rearrange where each section appears in the widget.

### Show or hide a section

* Click the **eye** icon next to a section title to hide/show that entire section.
* Within sections, use the **checkboxes** to show/hide individual items (for example: **Total Rating**, **Star Rating**, **Review Body**, **Review Rating**, **Verified Badge**).

<figure><img src="https://content.gitbook.com/content/J8asLD4FVCFagK40xEr4/blobs/t46fFTjR5mYe0H2gIVfM/Screenshot_2026%2003%2006_at_10.09.05_PM.png" alt=""><figcaption></figcaption></figure>

### Add an image section (optional)

If your layout includes an **Image** section, you can either upload an image or connect the section to a product metafield:

* Click **Upload an image for this section** to choose a static image.
* Or use **Product Metafield** to pull an image dynamically per product (for example, the field shown as `pdp.reviews_block_image` in the editor).

If you use a **Product Metafield** for the image section, make sure your products have that metafield populated — otherwise the image area may appear blank on some product pages.

### Configure the review list and filters

In **Reviews List & Filters**, you can control which parts of the review list are visible, such as:

* **Header Group**: **Header** and **Filters**
* **Review Body**: **Review Body**
* **Rating Group**: **Review Rating**, **Verified Badge**
* **Author Group**: e.g., **Author Name**

### Customise the form labels and questions

The left-hand settings panels in **Review Form** control the look and wording of what shoppers see.

* Review Block Settings\
  Open **Review Block Settings** to adjust what appears in the main review block (summary/content shown around the widget depending on your layout).
* Review Form Settings\
  Open **Review Form Settings** to edit form text and fields — such as the heading (**Share your thoughts**) and the labels shown in the preview (e.g., **Name**, **Email**, **Add a headline**, **Write a review**).
* Question Settings\
  Open **Question Settings** to manage any custom questions you want to ask. Use **+ Add Question** to create new questions.

Use the preview pencil icons (edit indicators) next to headings/labels to quickly spot which text is editable from your settings.

### Publish your design changes

* When you’re happy with the layout and settings, click **Save** (top-right) on the **Review Form** page.
* If you used a layout modal, ensure you also clicked **Save** inside that modal before closing it.

If you’re changing where the widget appears on your storefront, use **Edit Storefront Widgets** (next to **Edit Layout**) to manage widget placement separately from its design.

<details>

<summary>Why don’t I see my changes on the storefront?</summary>

* Confirm you clicked **Save** on the **Review Form** page (top-right).
* If you changed layout, confirm you clicked **Save** in the **Edit Layout** / **Layout Settings** modal.
* Make sure you edited the correct tab: **Product Reviews** vs **Store Reviews**.

</details>

<details>

<summary>What does “Product Metafield” do in Layout Settings?</summary>

**Product Metafield** lets you pull per-product content into the widget (for example, an image). This is useful when you want the review widget to match each product’s branding or imagery.

</details>

![Example of a customised review widget layout with rating summary, large image, and review list](https://content.gitbook.com/content/J8asLD4FVCFagK40xEr4/blobs/ElrXYRSASBuDlLBn5Sdw/Screenshot_2026%2003%2006_at_10.11.16_PM.png)


---

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