Weekly review summary email setup (stores)

What the weekly summary email includes

The Weekly Summary Email sends a weekly snapshot of your review activity, including last week’s review count and a quick link to view that time period.

Set up the Weekly Summary Email

1. Open the Weekly Summary Email settings Find the section titled Weekly Summary Email.

2. Enable the weekly summary Under Weekly Summary Email, select Enabled. If you do not want to send the summary, select Disabled.

3. Add recipients In Recipient email(s), enter one or more email addresses. Use a comma-separated list (for example: [e-mail], [e-mail]).

4. Choose how many products to include In Top products to show, enter the number of top products you want included in the weekly email (for example: 5).

5. Send a test email Click Send test email to preview delivery and confirm the recipient list is correct. Send the test email to yourself first, then add additional addresses once you’re happy with the format and content.

Troubleshooting

I enabled it, but no one is receiving the email

• Double-check the Recipient email(s) field for typos and ensure multiple addresses are separated by commas.

• Use Send test email to confirm delivery to at least one address.

• If your inbox filters newsletters or automated emails, check spam/junk and any team email quarantines.

The recipient list format keeps failing

Enter emails as a comma-separated list with no extra characters. Example:

[e-mail], [e-mail]

What does “Top products to show” affect?

This controls how many top products are included in the weekly summary email content. Increase the number to show more products; decrease it to keep the email shorter.