How to set up your review form landing page for your Klaviyo flow

You’ll create a dedicated Shopify page that contains the Roadmap Reviews Form. This page becomes the link you send customers to from your Klaviyo flow (email/SMS) so they can leave a review.

In the walkthrough, the form is added to a page template in the Shopify theme editor, then the page is created in Online Store → Pages and assigned to that template.

1

Create a new Shopify page template

Open the Shopify theme editor

In Shopify admin, go to Online Store → Themes and open the Customize (theme editor) screen.

Shopify theme editor open with customization sidebar

Create a template for the review form

From the page selector at the top (for example Home page), choose to create a new template. In the Create a template dialog, enter a name like Review Form, then click Create template.

Create a template dialog with Review Form entered as the name

2

Add the Roadmap Reviews Form section to the template

Click Add section

In the template sidebar, click Add section.

Template sidebar showing Add section

Choose Apps → Reviews Form (Roadmap)

In the section picker, switch to the Apps tab, then select Reviews Form under Roadmap.

Apps section list with Reviews Form (Roadmap) highlighted

Save the template

You should now see the review form fields on the page preview. Click Save in the theme editor to publish the template changes.

Reviews Form section added to template with Save button visible

Note: If you already have a “page” template you use for landing pages, you can add Reviews Form to that template instead of creating a brand new one.

3

Create the Shopify page and assign the template

Create a new page

In Shopify admin, go to Online Store → Pages and click Add page.

Set the page title

Enter a clear title like Review Form. (The content area can be left empty since the form is added via the template.)

Shopify Add page editor with Review Form as the title

Assign the review form template

On the right side of the page editor, open Template and select your new template (for example review-form).

The exact template name shown here is Shopify’s handle version of your template name (for example, Review Form becomes review-form).

Save the page

Click Save to create the page.

Shopify page editor with Save highlighted

4

Customise the form in Roadmap

Now that the landing page exists, open the Roadmap app and customize what customers see when they arrive.

Open Roadmap → Reviews → Review Form

From Shopify admin, open Apps → Roadmap, then go to Reviews. Open the Review Form editor.

Roadmap app open on Reviews with Review Form editor visible

Add questions (optional)

In the Questions area, click + Add Question to include additional questions on your form.

Questions can be marked Required and can also be set as Private Response (helpful when collecting feedback you don’t want displayed publicly).

Review Form editor showing Question settings including Required and Private Response

Adjust Form Styles

Click Form Styles to personalize the look and feel of the review form (colors, fonts, star/button styling).

Form Styles panel in Roadmap with color and size settings

Save your changes

Click Save in the Roadmap editor to publish your review form updates.

5

Copy the page URL for your Klaviyo flow

Back in Shopify, go to Online Store → Pages, open your Review Form page, and copy the page URL to use as the link in your Klaviyo email or SMS.

Shopify Pages list showing Review Form page

Note: If your storefront is password-protected, customers won’t be able to access the review form page from your Klaviyo flow until the store is publicly accessible (or you remove the password).

FAQ

Do I need to add anything to the Shopify page content?

No. In this setup, the form is rendered by the theme template section (Apps → Reviews Form), so the page’s main content can be blank.

Where do I change the look of the form?

Open Roadmap → Reviews → Review Form and click Form Styles, then Save.