> For the complete documentation index, see [llms.txt](https://docs.roadmap.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roadmap.so/loyalty-and-rewards/points-and-ways-to-earn/run-a-double-points-promotion.md).

# Run a double-points promotion

Set up a time-boxed double-points or bonus-rate promotion with a second Place an order earner for all tiers or a specific tier.

A double-points promotion is a second **Place an order** earner. Set a higher rate and active dates alongside your everyday rule.

<figure><img src="https://393112916-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJ8asLD4FVCFagK40xEr4%2Fuploads%2FseIJzo7MlZxuX1YPSBTa%2FScreenshot%202026-07-21%20at%204.04.28%E2%80%AFPM.png?alt=media&amp;token=4ccd088a-deda-408b-860f-4ef5d8507905" alt=""><figcaption></figcaption></figure>

#### Set up the promotion

{% stepper %}
{% step %}
**Add an earner**

Go to **Loyalty Program → Points**. Click **Add way to earn**, then choose **Place an order**.
{% endstep %}

{% step %}
**Set the promotional rate**

Set the higher rate. For example, set `2` points per `$1` when your default is `1`.
{% endstep %}

{% step %}
**Set Active Dates**

Set the **Start date**. Select **Set end date** to time-box the promotion.
{% endstep %}

{% step %}
**Choose eligible members**

Leave **Membership tier eligibility** empty for all customers. Select tiers for a members-only promotion.
{% endstep %}

{% step %}
**Set visibility and status**

The display name and description appear in the storefront widget while active. Set **Storefront widget display** to **Hidden** for a surprise offer. Set **Status** to **Active** when ready.
{% endstep %}
{% endstepper %}

#### How it interacts with your default earner

When two **Place an order** earners apply, the customer receives the most generous one. Rules do not stack.

{% hint style="info" %}
Roadmap currently applies one **Place an order** configuration per order. A collection-specific promotion can therefore determine points for a mixed order.
{% endhint %}

#### Related guides

* [Award points for placing an order](/loyalty-and-rewards/points-and-ways-to-earn/award-points-for-placing-an-order.md)
* [Points on an order only came from one earning rule](/loyalty-and-rewards/troubleshooting/points-on-an-order-only-came-from-one-earning-rule.md)
* [How to Stop Customers Earning Points on Discounted or Sale Items](/loyalty-and-rewards/points-and-ways-to-earn/how-to-stop-customers-earning-points-on-discounted-or-sale-items.md)


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