> For the complete documentation index, see [llms.txt](https://docs.roadmap.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty.md).

# B2B Loyalty

- [B2B Loyalty: an overview](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty/b2b-loyalty-an-overview.md): Run a company-level loyalty program for your Shopify B2B customers alongside your regular D2C program — shared company point balances, company tiers, and a dedicated B2B admin view.
- [Setting up B2B points: ways to earn and redeem](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty/setting-up-b2b-points-ways-to-earn-and-redeem.md): Configure how B2B companies earn and redeem loyalty points — the Place an Order earning rule, Amount Discount and Product Redemption, and how fulfilled order adjustments work for B2B.
- [B2B membership tiers](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty/b2b-membership-tiers.md): Create membership tiers for your B2B companies and use tier tags to unlock better pricing, shipping rates, or exclusive products for your top wholesale accounts.
- [Managing companies and their loyalty](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty/managing-companies-and-their-loyalty.md): A tour of the Companies dashboard and the company detail page — point history, members, orders, adjusting the shared balance, generating discounts, and updating membership dates.
- [What happens to a customer's personal loyalty when they join a B2B company](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty/what-happens-to-a-customers-personal-loyalty-when-they-join-a-b2b-company.md): When a customer joins a B2B company, personal loyalty pauses. Their points and tier are saved, then resume automatically when they leave.
- [B2B loyalty and Klaviyo](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty/b2b-loyalty-and-klaviyo.md): How Klaviyo behaves for customers in a B2B company program — which loyalty properties are removed, which events still fire, and how to split your flows so B2B members get relevant emails.
- [Storefront loyalty blocks for B2B customers](https://docs.roadmap.so/loyalty-and-rewards/b2b-loyalty/storefront-loyalty-blocks-for-b2b-customers.md): What B2B company members see in your storefront loyalty blocks — company points and tier, B2B-only earning and redemption rules, and the one block that's shared with D2C.


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