> For the complete documentation index, see [llms.txt](https://docs.roadmap.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roadmap.so/forms/push-to-customer-metafields.md).

# Push to customer metafields

Store form submissions in a customer metafield when the customer is identified.

Use this when form data should be available as customer data later.

This is useful for reporting, theme logic, and downstream workflows.

### What this setting does

When **Save submissions to customer metafield** is enabled, Roadmap stores the form submission under:

`customer.metafield.roadmap.form_<formId>`

This happens when the customer is identified.

> **Screenshot placeholder:** Form settings with **Save submissions to customer metafield** enabled inside **Advance Settings**.

### Enable customer metafield saving

{% stepper %}
{% step %}

#### Open the form settings

From **Forms**, open **Settings** for the form.
{% endstep %}

{% step %}

#### Open Advance Settings

Expand the advanced options for the form.
{% endstep %}

{% step %}

#### Enable metafield saving

Check **Save submissions to customer metafield**.
{% endstep %}

{% step %}

#### Save and run a test submission

Submit the form once and confirm the customer metafield is updated.
{% endstep %}
{% endstepper %}

### When to use it

Use this when you want to:

* keep a structured record of the submission per customer
* reference form data later in Shopify
* persist answers from onboarding or qualification forms

### Important behaviour

* the metafield key is specific to the form
* the customer must be identified
* you should re-test after changing field names or structure

### Troubleshooting

#### Nothing was written to the metafield

Check these first:

* the setting is enabled
* the form changes were saved
* the customer was identified during the submission

#### The saved data looks outdated

Run a new test after any form structure change.

### Related guides

* [Building with forms](/forms/building-with-forms.md)
* [Save into a customer profile](/forms/save-into-a-customer-profile.md)


---

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