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Discount codes on member promotion

Generate a unique discount code when a member moves into a new loyalty tier.

Use this trigger when a tier promotion should unlock a discount code.

This works well as a celebration reward and as a nudge toward the member's next order.

Where to find it

In Roadmap, open Discounts / GWPs, click Create a new discount, and choose Discount Code Generator.

Choose the trigger

In Trigger, select On member promotion.

Use this when the reward should fire when a member moves into a qualifying tier.

Strategic use cases

This trigger is strongest when the promotion itself is an important loyalty moment.

Use it for goals like these:

  • celebrate a new tier with an immediate benefit

  • encourage the next purchase soon after promotion

  • make tier progression feel tangible, not only status-based

Configure the discount

Set the reward details after the trigger:

  • Discount type and Discount value

  • Code prefix

  • Applies to

  • Purchase Type

  • Minimum spend

  • Quantity limit

  • Expires after

A shorter expiry helps convert the promotion moment into the next order.

Choose delivery

Start with Trigger a Klaviyo event.

This gives you more control over the congratulatory message and lets you align the reward with your loyalty flow design.

Use Send mail via Roadmap only when you want a simpler direct-send setup.

Common pattern

A typical setup looks like this:

  • Trigger: On member promotion

  • Delivery: Trigger a Klaviyo event

  • Discount: next-order incentive with a short expiry

  • Eligibility: members in the intended tier path

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