> For the complete documentation index, see [llms.txt](https://docs.roadmap.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roadmap.so/discounts-and-gwp/getting-started/get-started-with-discounts-gift-with-purchase.md).

# Get started with Discounts / Gift with Purchase

Learn what each Roadmap discount method does, how to choose the right one, and what to check before you build your first offer.

Use **Discounts / Gift with Purchase** when Roadmap should control an automatic promotion.

This area lets you build five promotion types:

* **Gift with Purchase**
* **Product Discount**
* **Order Discount**
* **Shipping Discount**
* **Discount Code Generator**

### What you see on the discounts screen

The main screen shows your existing offers.

Use the tabs to filter by status:

* **Active**
* **Scheduled**
* **Expired**
* **Draft**

Create a new promotion from **Create a new discount** or the **+** button.

### Choose the right discount method

Start with the outcome you want.

#### Gift with Purchase

Use this when the shopper should receive a free item.

This is best for offers like `spend $100, get a gift`.

#### Product Discount

Use this when only selected products should change price.

This is best for bundles, mix-and-match offers, and item-specific promotions.

#### Order Discount

Use this when the whole basket should receive the discount.

This is best for broad incentives, first-order offers, or member-wide savings.

#### Shipping Discount

Use this when the shipping charge should change.

This is best for free shipping offers, shipping thresholds, or subscription-shipping incentives.

#### Discount Code Generator

Use this when Roadmap should create a unique code after a trigger.

This is best for review rewards, birthday rewards, member promotions, or post-purchase follow-up offers.

### Quick decision guide

Use this shortcut:

* free gift added to cart — **Gift with Purchase**
* specific products discounted — **Product Discount**
* whole order discounted — **Order Discount**
* shipping reduced or free — **Shipping Discount**
* unique code sent after an event — **Discount Code Generator**

### Before you build your first discount

Decide these four things first:

* what should trigger the offer
* who should qualify
* whether another live promotion could overlap
* how you will test the result

{% hint style="info" %}
Start with one simple rule.

A simple setup is easier to test and easier to support.
{% endhint %}

### Safe setup process

{% stepper %}
{% step %}

#### Review live promotions

Check the **Active** and **Scheduled** tabs first.

Confirm you are not creating accidental overlap.
{% endstep %}

{% step %}

#### Choose the discount method

Pick the method that matches the result you want.

Do not force a product problem into an order discount, or a shipping problem into a product discount.
{% endstep %}

{% step %}

#### Build the rule

Add the conditions, eligibility, value, and schedule.

Keep the first version as simple as possible.
{% endstep %}

{% step %}

#### Save as draft if needed

Use **Draft** while you are still checking the logic.
{% endstep %}

{% step %}

#### Test with a fresh cart

Run at least one cart that should pass and one that should fail.

If eligibility depends on login, tags, or membership, test with a real customer account.
{% endstep %}
{% endstepper %}

### Most common mistakes

Check these first if the result looks wrong:

* the wrong discount method was chosen
* the offer is still **Draft**
* the active dates are wrong
* another promotion is changing the result
* the customer does not match eligibility

### Where to go next

Choose the guide that matches the promotion you want to build:

* [Create a product discount](/discounts-and-gwp/using-gwp-and-discounts/create-a-product-discount.md)
* [Create an order discount](/discounts-and-gwp/using-gwp-and-discounts/create-an-order-discount.md)
* [Create a shipping discount](/discounts-and-gwp/using-gwp-and-discounts/create-a-shipping-discount.md)
* [Create a GWP](/discounts-and-gwp/using-gwp-and-discounts/create-a-gwp.md)
* [Discount Code Generator](/discounts-and-gwp/using-gwp-and-discounts/discount-code-generator.md)
* [Run multiple discounts & GWPs](/discounts-and-gwp/using-gwp-and-discounts/run-multiple-discounts-and-gwps.md)
* [Discounts not applying correctly](/discounts-and-gwp/troubleshooting/discounts-not-applying-correctly.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.roadmap.so/discounts-and-gwp/getting-started/get-started-with-discounts-gift-with-purchase.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.